Shipping Policy

In the United States, California's Electronic Commerce Act (1984), enacted by the Legislature, the more recent California Privacy Rights Act (2020), enacted through a popular election proposition and to control specifically how electronic commerce may be conducted in California. In the US in its entirety, electronic commerce activities are regulated more broadly by the Federal Trade Commission (FTC). These activities include the use of commercial e-mails, online advertising and consumer privacy. The CAN-SPAM Act of 2003 establishes national standards for direct marketing over e-mail. The Federal Trade Commission Act regulates all forms of advertising, including online advertising, and states that advertising must be truthful and non-deceptive.[9] Using its authority under Section 5 of the FTC Act, which prohibits unfair or deceptive practices, the FTC has brought a number of cases to enforce the promises in corporate privacy statements, including promises about the security of consumers' personal information.[10] As a result, any corporate privacy policy related to e-commerce activity may be subject to enforcement by the FTC.

The Ryan Haight Online Pharmacy Consumer Protection Act of 2008, which came into law in 2008, amends the Controlled Substances Act to address online pharmacies.[11]

Conflict of laws in cyberspace is a major hurdle for harmonization of legal framework for e-commerce around the world. In order to give a uniformity to e-commerce law around the world, many countries adopted the UNCITRAL Model Law on Electronic Commerce (1996).[12]

Internationally there is the International Consumer Protection and Enforcement Network (ICPEN), which was formed in 1991 from an informal network of government customer fair trade organisations. The purpose was stated as being to find ways of co-operating on tackling consumer problems connected with cross-border transactions in both goods and services, and to help ensure exchanges of information among the participants for mutual benefit and understanding. From this came Econsumer.gov, an ICPEN initiative since April 2001. It is a portal to report complaints about online and related transactions with foreign companies.

There is also Asia Pacific Economic Cooperation. APEC was established in 1989 with the vision of achieving stability, security and prosperity for the region through free and open trade and investment. APEC has an Electronic Commerce Steering Group as well as working on common privacy regulations throughout the APEC region.

In Australia, trade is covered under Australian Treasury Guidelines for electronic commerce and the Australian Competition & Consumer Commission[13] regulates and offers advice on how to deal with businesses online,[14] and offers specific advice on what happens if things go wrong.[15]

The European Union undertook an extensive enquiry into e-commerce in 2015-16 which observed significant growth in the development of e-commerce, along with some developments which raised concerns, such as increased use of selective distribution systems, which allow manufacturers to control routes to market, and "increased use of contractual restrictions to better control product distribution". The European Commission felt that some emerging practices might be justified if they could improve the quality of product distribution, but "others may unduly prevent consumers from benefiting from greater product choice and lower prices in e-commerce and therefore warrant Commission action" in order to promote compliance with EU competition rules.[16]

Shipping Policy

Thank you for choosing Fejmo for your mobile devices and accessories. We want to ensure that your order is delivered to you in a timely and efficient manner. This Shipping Policy outlines important information regarding our shipping processes, including delivery options, timelines, and other relevant details.

1. Order Processing:

   • Once you place an order with us, our team will carefully process and prepare it for shipment.
   • We aim to process and ship orders as quickly as possible, typically within 1-2 business days. However, please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Methods and Delivery Options:

   • We offer a variety of shipping methods to cater to your needs. The available options will be presented to you during the checkout process.
   • Our shipping partners may include reputable courier services to ensure reliable and secure delivery.

3. Shipping Destinations:

   • We currently offer shipping within [insert applicable countries or regions].
   • Please note that certain products or brands may have shipping restrictions due to legal or logistical reasons. Any such restrictions will be communicated during the checkout process.

4. Shipping Fees:

   • Shipping fees are calculated based on various factors, including the shipping method selected, the weight and dimensions of the package, and the destination.
   • The shipping fee will be displayed to you during the checkout process before you finalize your order.

5. Estimated Delivery Time:

   • The estimated delivery time will depend on your location, the selected shipping method, and other factors beyond our control.
   • We strive to provide accurate delivery estimates, but please note that these are estimates only and actual delivery times may vary.
   • Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the progress of your package.

6. Customs and Duties:

   • For international orders, please note that customs fees, import duties, and taxes may be applicable according to your country's regulations.
   • Any additional charges related to customs clearance are the responsibility of the recipient and may need to be paid upon delivery.

7. Order Tracking:

   • Once your order has been shipped, you will receive a tracking number and instructions on how to track your package.
   • You can use the provided tracking information to monitor the progress of your shipment on the respective courier's website.

8. Delivery Issues:

   • In the rare event that your package is delayed, lost, or damaged during transit, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction.

9. Change of Shipping Address:

   • If you need to change the shipping address after placing an order, please contact our customer support team immediately. We will do our best to accommodate your request if the order has not yet been shipped.

10. Shipping Policy Updates:

• We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or need further assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to provide you with the best possible shopping experience.

Thank you for choosing Fejmo. We appreciate your business!