Privacy Policy

 

Company Overview

“MEHRAJ” is a rising fashion and lifestyle brand in Bangladesh, founded by Akram Hossain Mithu, who is popularly known on social media as Nirob Mehraj. We are committed to delivering quality apparel that reflects boldness, individuality, and modern trends.

Our Policy

MEHRAJ respects your privacy. We understand that you care about how your information is used and shared, and we appreciate your trust in us to handle it carefully and responsibly.

Please read this Privacy Policy carefully. By accessing or using the services provided by MEHRAJ, you agree to the collection and use of your personal information as described in this policy.

We assure you that your data will only be used to improve our service, process orders, and communicate with you. We do not sell or share your information with third parties, except when required for delivery or legal compliance.

Information We Collect

At MEHRAJ, we may automatically receive and collect certain anonymous information through our web server logs, including:

  1. Information from cookies stored on your device

  2. Your IP address and domain server details

  3. The type of computer and browser you use

We may also collect personally identifiable information, such as:

  1. Full name (first and last)

  2. Alternate email address

  3. Mobile phone number and contact details

  4. Postal/ZIP code

  5. Financial details (e.g., bank or card info, if used in transactions)

  6. Product preferences and opinions

  7. Any other information provided during registration or order

Additionally, we may collect usage data such as:

  1. Pages you visit or access

  2. Links you click on our website

  3. Frequency of visits to specific pages

  4. Number of purchases made on our platform

You can delete your account at any time. However, some information may remain archived on our servers for legal or record-keeping purposes, even after account deletion.

We are committed to protecting your data and using it only for service improvement, secure transactions, and personalized customer experience.

Usage of Information

we use your personal information to:

  1. Build a stronger connection with you by understanding your interests and customizing our site accordingly

  2. Contact you when necessary (e.g., order updates, support)

  3. Provide the services or products you request

  4. Maintain records in compliance with applicable laws and policies

We may use your contact information internally to:

  1. Improve our products and customer experience

  2. Reach out to you for feedback or surveys

  3. Notify you if you win any contest or giveaway

  4. Send promotional offers from MEHRAJ or our campaign sponsors

We also use anonymous traffic data to:

  1. Deliver more personalized services and content

  2. Recognize your access level on our website

  3. Track participation in contests or giveaways

  4. Prevent repetitive ads

  5. Identify and fix technical issues

  6. Monitor site performance and user behavior to improve our platform

Your data helps us serve you better while ensuring your experience with MEHRAJ is secure, relevant, and enjoyable.

Sharing Information to Third Party

At MEHRAJ, we respect your trust. We will not use your financial information for any purpose other than to complete a transaction you initiate.

We do not rent, sell, or share your personal information with any third parties. Your personally identifiable information will not be disclosed unless:

  1. You give us explicit permission

  2. It is required to fulfill your requested products or services

  3. It is necessary to investigate, prevent, or take action against illegal activities, suspected fraud, threats to safety, or violations of MEHRAJ’s terms

  4. It is legally required (e.g., court orders, subpoenas, or official notices from law enforcement agencies)

We may share non-personal, aggregated data with advertisers for general marketing or analytics purposes, but this will never include your name, contact info, or financial data.

Your privacy and data security are our top priorities.

Your Rights

we value your privacy and believe you should always have control over your personal data. If you are concerned about the information we may hold or process about you, you have the full right to request access to that data. If any of your information is found to be incorrect or outdated, you have the right to ask us to correct it without any charge.

You may also choose to stop receiving direct marketing communications from us at any time. Your preference will be respected, and we will immediately remove your data from such activities. If at any stage you wish to permanently delete your personal information from MEHRAJ across all platforms, you have the full right to do so. To initiate this process, simply send an email to info@mehraj.com.bd Your request will be processed within the next business day, and we will notify you once the update is complete.

User Conduct

Users must not use our site for any unlawful, abusive, or fraudulent activities. Harassment, spamming, or misuse of our platform will result in a ban.

Changes to This Policy

At MEHRAJ, we reserve the right to modify or update our privacy policy at our discretion to reflect changes in our business operations, industry practices, or changes in applicable laws and regulations. If we make any changes to this privacy policy, we will publish the updated version at the same link where you are currently viewing this policy, so you are always informed.

Where legally required, we will seek your consent or provide you the option to opt in or opt out of any new ways in which your personal information may be used.